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First and most gotta say these guys are awesome ?? they got me into my dream car where everywhere I would go I would get denied but came here and these guys when above and beyond too get me into my dream car thanks too billy and mike that made it possible they are honest and keep it real also can’t forget about Diana thanks sweetie for all you’re help as well but if anyone looking too get into a vehicle I would really recommend coming here it’s worth it and they will work with you and like they say everyone is approved ????again thanks you guys rock
Marilyn Serrano07 May 2019
Great Car/Great Price
I was initially reluctant when I first walked into Empire's office..a guy-type environment complete with stinky cigars..however, once I hung out a while and looked around, I was impressed with the selection of qualify used cars, and even more impressed with the prices. The staff was friendly and professional. I was impressed. Brought my husband back, he was impressed. Though a little slow the morning we picked up the Acura we purchased, we got to watch the care and attention they were giving their many other other customers. These are good people. We'll be back to buy our next car.
Sharon F01 Oct 2018
Great place to buy a car
When I came to Empire Auto, me and my husband was reluctant because another dealership did us wrong. My experience at Empire was totally different. Empire is the real deal, they were very honest and up front about their deals. I’m extremely satisfied with the vehicle that I got. They took their time with me and did not rush me into something that I did not want. I will definitely refer my family and friends to Empire Auto. The whole team at Empire Auto gets a 5 star. Thank you guys.
Evelyn Fields22 Jun 2018
This place is great came here once had an issue with the car it didn’t work out with my bank came back again and Rich was great in helping me find a car in my budget that my bank would approve he was funny and made he process less stressful will definitely recommend people to come here I had a great experience
Kadeja Forbes23 May 2018
I came to empire a little reluctant due to reviews. But I must say, they are the REAL deal. They are upfront with their deals. Anyone is literally approved!!! They will definitely get you in a car before you leave. I'm extremely satisfied with my vehicle. They took the time to look at the car with me and if i had any discrepancies, it was taken care of. I will refer my friends and family to this place. Regardless of the reviews, take the time and go there. Everyone's experience is different.
azul blue29 Sep 2017
AMAZING
OSCAR AND MIKE AT EMPIRE ARE TRULY AMAZING, THEY WORK WITH ANY AND EVERYONE TO GET YOU INTO A CAR THAT YOU ARE NOT ONLY HAPPY WITH BUT LOVE. THE CUSTOMER SERVICE AND HONESTY THERE TWO MEN GIVE THEIR CUSTOMERS IS PHENOMENAL. IF YOU ARE IN THE MARKET FOR A RELIABLE CAR AND GREAT CUSTOMER SERVICE, SAVE YOURSELF A TRIP TO A DEALER WHO WILL RUN YOU AROUND WITH GAMES, GO TO EMPIRE AND GET GREAT SERVICE, HONESTY AND OPINIONS YOU CAN TRUST!! THANKS GUYS
MELISSA H05 Jul 2015
bad service
I found an ad for a vehicle on cars.com listed by this dealer when I contacted them about the vehicle I was told it was being "processed" they told me and that as soon as it was available they would let me know. then after the holiday weekend I got an email that said the vehicle was no longer available and the salesperson wanted me to give them a price range etc for the car I wanted it was obviously a scam to just get me in the door
antwon vargas10 Apr 2015
service
As soon as I walked in they took care of me. I was lost, and immediately pointed to the right direction. They were very knowledgeable about what I had to get done,they were really fast, and friendly as well. The manager, was funny too- which really helps when you're already anxious about car issues.
mike thomaston10 Apr 2015
special delivery
Friendly, helpful and competitive pricing. Great selection. The vehicle I was interested in was in stock but not the color I was looking for. The sales rep was able to locate the vehicle at a nearby dealer and arrange shipping. They also had great financing available.
ted michaud10 Apr 2015
they found just what i was looking for!
it was great. i told these guys what i was looking for and 3 days later they got me exactly that car. i have been car searing for three months and it was nothing but junks out there. the car was in great condition and drove real nice. delivery took longer than expected but overall everything was really good. i would go back again! thanks guys
jermaine rinuta10 Apr 2015
thank you guys
we saw the van in downtown so we figured we give it a try. me and the wife were not in a rush to make a purchase but when we arrived they took our trade off of us and got us in a car with only a 1000 down. process was a bit longer than we wanted but it was overall ok ! they were very helpful
james enderuo21 Jan 2015
nice deal and really fast
My wife and i had been looking for a pickup for a while. we came across this dealer who helped with troubled credit. i went for a truck i seen online and it was sold so they put me into another one at there other lot that just came in. we were the first to look at it and it they approved us instantly. great deal and the process was fast!!!
hector chavez21 Jan 2015
Never Again
Never again : i called the dealer for a specific car they told me that the car just came in and went off to emissions. i told them i was coming down to look at it. they said ok. i got there and they said something about the brain of the car was having electrical issues and couldn't be fixed with a guarantee so they didn't want to sell to me. drove 20mins for nothing!
tony glenn21 Jan 2015
REAL:DEAL
called up and they did not have my car so they brought me to there other lot and i got the chance to hand pick what i wanted. it was really nice how they took care of me. i had a bad experience with a place in naugatuck so when i went there i was a little nervous to be honest. buying process took a little bit longer than i expected but it is what it is.
tommy green14 Jan 2015
VERY NEROVUS
ok so i did my research before hand and was nervous because i read nightmare reviews about them in new hampshire. i still went in because i had no choice my credit was beat. come to find out they were not even related. overall good people but they need a bigger office. the place was packed and everyone was in one little place so it was hard to here.
jerome mcdavis13 Jan 2015
this is real
after going almost everywhere for a loan and being turned down we found this place. we thought that this was just going to be another bait and switch. they actually approved us while we were waiting and i mean it was fast. we got the car 3 days later and it was the best thing to happen to us after we both lost our jobs and been out of work for nearly a year. we recommend to everyone with bad credit
jorge torres13 Jan 2015
Nice Selection!!!
first off everywere i went said i needed a co signer and wanted me to put $5k down on my own. Everybody else wanted to show me ford taurus or focus or some junk like that. This place was great. they had there office with a nice amount of cars and a second lot down the street for storage packed to the brim with nice rides. they let me pick my choice and i only need $2500 down all on my own. this place rocks!!!
ricky sanchez13 Jan 2015
ugh
i bought the car and 4 weeks later it broke down. i had to tow it back and they fixed it. they told me it was a bad starter. they fixed it but i was just wondering why it wasn't fixed before i bought it. at least i had a warranty with them! Can anyone tell if a starter is bad beforehand?? well its over and car is perfect. i waited another month before i put this review up just so i can make sure the car was really good.
michael d12 Jan 2015